Privacy
Privacy at Momo.
Momo does not sell personal information. This page summarises how we approach privacy on momo.tz. Each Momo product has its own detailed policy.
Our commitments
- We do not sell personal information.
- We apply access controls and tenant separation across our platforms.
- We monitor our systems and use encryption where appropriate.
- AI tools and integrations operate only within permissions you define.
Information we collect
We may collect personal information such as your name, email address, phone number and physical address when you sign up for a Momo service, contact our support team, take part in surveys or promotions, or use our websites or mobile applications.
How we use your information
We use your information to provide and improve our services, communicate with you about your account, process payments and comply with legal obligations. We send promotional material only if you have opted in to receive it.
Sharing of information
We do not sell, trade or otherwise transfer your personally identifiable information to outside parties. We may share information with trusted third parties who assist us in operating our services or serving you, provided they agree to keep that information confidential, and where required by law.
Data security
We take reasonable measures to protect your personal information from unauthorised access, use or disclosure, including access controls, tenant separation, monitoring and encryption (including HTTPS/SSL) where appropriate.
Deleting your account
You can request deletion of your account and associated personal data at any time. See Delete account request for how to do this and what we retain for legal reasons.
This website
momo.tz is an informational website. When you contact us through the site, you choose what to share with us — typically your name, email address, company and the content of your message. We use this information to respond to your enquiry and route it to the right team.
Like most websites, our servers may record standard technical information such as IP address, browser type and the pages requested, which we use for security and to keep the site running reliably.
Product privacy policies
Each Momo product processes data according to its own privacy policy, available on the product's website:
Third-party services
This website loads web fonts from Google Fonts. Your browser may send standard request information to that service when loading a page.
Changes to this policy
We may update this policy from time to time. Changes are published on this page, so please review it periodically.
Contact
Questions about privacy? Write to info@momo.tz or call +255 800 110 787.
Last updated: September 2026