Business communications built for East Africa.
Cloud calls, WhatsApp, SMS, AI agents, IVR, customer support, routing, automation and billing visibility — brought together in one workspace.
Cloud Voice
Make, receive, route, forward, record and review calls. Manage queues, configure ring groups, use IVR, connect calls to AI and transfer customers to human agents.
Customer support, sales, notifications, marketing, automated and AI conversations — and WhatsApp calling — on the channel your customers already use.
SMS
Bulk and transactional SMS, notifications, OTPs, reminders and campaigns with delivery tracking and a full API.
AI agents
Agents that talk, act and know when to hand over.
AI agents are a major component of Momo Business. They operate across voice, WhatsApp and SMS, perform permitted actions and hand conversations to your team when it matters — with context preserved.
- Customer service
- Sales & lead qualification
- Information retrieval
- Voice conversations
- Automated workflows
- Repetitive operations
AI handles repetitive work while people remain in control of important decisions and customer interactions.
Visual IVR
Design call flows without writing code.
Build welcome messages, menus and destinations visually. Route callers to human teams, queues, ring groups, AI agents or other workflows.
Customer support
Every conversation with context, ownership and an outcome.
Momo Business brings communication and support operations together: customer conversations, tickets, assignment, history, teams, ownership, status and follow-up in one place.
Developer platform
138 operations. 26 guides. One API.
Momo Business Developers v3.1.0 lets you integrate SMS, WhatsApp, contacts, product catalogues, customer orders, business data, campaigns, AI, automation, webhooks and agent functionality.
Connect AI assistants such as ChatGPT, Claude and custom agents through MCP with controlled permissions.
Messaging
SMS and WhatsApp, inbound and outbound.
Contacts
Customers, segments and business data.
Commerce
Catalogues and customer orders.
Webhooks
Real-time events into your systems.
AI & agents
Agent functionality and automation.
MCP
Permission-scoped AI assistant access.
Pricing
Pay for what you use.
Momo Business uses a usage-based model, so you pay according to the communication resources you actually consume — with billing visibility built into the workspace.
| Service | Starting price |
|---|---|
| Voice | TZS 180 / min |
| SMS | TZS 35 / message |
| WhatsApp conversation | TZS 120 / conversation |
| AI voice | TZS 95 / min |
| Active number | TZS 2,500 / month |
| Recording storage | TZS 500 / GB |
Starting prices are estimates and can vary based on taxes, providers, destination, commercial terms and usage.
Bring every customer conversation into one place.
Designed around East African networks, teams, payment methods and support expectations.